Dario BERTOCCHI

Dario Bertocchi

dario.bertocchiunive.it

WORK EXPERIENCE

13/09/2020 – CURRENT – Venice - Treviso, Italy
Contract Professor
Ca' Foscari University of Venice
University professor of the BA degree course of International Trade and Tourism, course of E-Tourism of the Department of Economics of Ca' Foscari University of Venice.
The e-tourism course addresses the evolutionary steps of the tourism sector through the use of web technologies and technological innovation in general. The course combines the themes related to the theories of the traveller experience and the tourism production chain with those related to the internet and the revolution that occurred thanks to the advent of web 2.0, social networks and ICTs (Information and Communication Technologies).
Every main features of the tourism sector (e.g. transport, accommodation, reception, promotion, sales, creation of tourism services, etc.) will be analysed by studying the main changes related to technologies.
Here more info about the course https://www.unive.it/data/course/315510

11/2019 – 10/20220
Research Fellow (Post-Doc)
University Ca' Foscari Venice - UNESCO Dolomites Foundation
The research is developed according to the analysis of several themes in order to identify different aspects related to the tourism phenomenon of the areas of Lake Braies and the Tre Cime of Lavaredo. The study is focused on the capability of the enlarged territory and the impacts due to the visit of the two natural attractions identified. The report is composed of the following sections: carrying capacity, visitor behaviour, impacts on the territory and quality of the experience. Each section developed tries to carry forward the guidelines of the overall management strategy, especially by developing in- depth analysis of the operational areas concerning tourism and mobility, the development and conservation of the area and the promotion of the territory and natural heritage.

09/2016 – 11/2020
University teaching professional
Cà Foscari University of Venice - Cescot Veneto, Padua
Lectures about tourism and destination management, new tourism trends, revenue management, external and internal business analysis, online marketing.

04/04/2019 – 03/10/2019
Research fellow -Postdoc
Ca' Foscari University of Venice
Research on online presence and web reputation of the museums and the cultural attractions of the Veneto Region. Study of the profile and clusterization of the cultural tourists of one of the most attractive Italian destination.

01/01/2018 – 30/09/2019
European project collaborator - Interreg Italy-Croatia
Ca' Foscari University of Venice
Ict manager of Blutoursystem project. Elaboration of indicators of the performance of the tourist destination (sustainability levels, competitiveness ranking, web reputation insights). Creation of an operative methodology to transfer the value extract from the data to tourism stakeholders.
see: https://www.italy-croatia.eu/web/blutoursystem Venice, Italy

01/04/2018 – 31/03/2019
Research fellow - Post Doc
University Ca' Foscari of Venice
Study and creation of an operative methodology to support innovation in tourism and sustainable developing of a destination through a data-driven model.
see: pagina personale

02/2018 – 05/2018
Teacher - Veneto Regional project FSE "Vitamina D"
Cescot Veneto
Lectures about tourism and destination management, new tourism trends, revenue management, external and internal business analysis, online marketing

01/2017 – 04/2018
Project Collaborator- European project Interreg MED "ShapeTourism"
University Ca' Foscari of Venice
Design and development of a tourism observatory regarding the performance of a tourism destination measuring competitiveness, attractiveness, and sustainability (using open data) and web reputation (using social network data). Creation of not-conventional indicators based on User Generated Contents in assistance to a Destination Support System (DSS)

12/2016 – 04/2018
Project Collaborator- European project Interreg MED "Altereco"
University Ca' Foscari of Venice
Support to the elaboration of a model, based on fuzzy goal programming, for the analysis of the load capacity of tourists in a destination. Elaboration of indicators on the economic, environmental and social sustainability of the impact of tourism on urban areas and scattered territories

01/04/2017 – 31/03/2018
Research fellow - Post Doc
University Ca' Foscari of Venice
Elaboration and theorization of methodologies, analysis and case studies to identify the social, economic and environmental sustainability of a tourism destination and its carrying capacity
see: pagina personale Venezia, Italy

10/2015 – 05/2016
Visiting Scholar
University KU Leuven - Leuven, Belgium
Visiting period at the University of Leuven (KU Leuven) Department of Environmental Sciences, Division of Geography and Tourism working on the analysis of user-generated content, and the way this can contribute to data- driven decision in tourism.
External Lecturer about mobile marketing, e-tourism, and destination management

07/2014 – 12/2015
Teacher - “Smart Tourism Location” project
Territory and Tourism IQ s.r.l.
Frontal lectures about the tourism sector to hoteliers, tour guides, tourism consortia, and destination management organizations. Topics: new technology for the territory and the tourism promotion,
smartphone apps, semantic analysis of a destination, social networks.

EDUCATION AND TRAINING

01/2014 – 06/2017 – Venezia, Italy

PhD - Doctorate in new technology for the city
University IUAV of Venice
Cities and Smart Community in a tourism destination (Smart Tourism). Working on Big Data in tourism as a new tool to understand and manage a destination.
New technologies and tourism and the use of different kinds of data analytics to extract new information and value from the data to improve the management of a tourism destination and the tourist experience

09/2009 – 03/2013 – Venice, Italy
Master degree in economics and management of cultural heritage
Cà Foscari University Venice
Thesis: Mobile Application as a Destination Management System interface Final grades: 110/110 cum Laude

04/2011 – 07/2011 – Vila Seca - Tarragona, Spain
Visiting period in Spain - VIU (Venice International University) Globalization Program
PCT - Parc Científic i Tecnològic de Turisme i Oci (Science and Technology Park for Tourism and Lei
Studying new technologies for travel and leisure, mobile marketing, recommender systems in tourism, GIS, mobile application, destination management

09/2010 – 12/2010 – Venezia, Italy
Fall Semester Venice International University
VIU - Venice International University
Semester od classes regarding cultural heritage, ICT, social networks, new technologies.
All the lectures, workshops and exams were in English by international professors

09/2006 – 09/2009 – Venice, Italy
Bechelor degree in economics and management of arts and cultural activities
Cà Foscari University Venice
Thesis: Managing and experiencing video art in Italian contemporary art museums
Final Grades: 104/110