COVID-19 information hub 
Ca' Foscari coronavirus emergency

As the coronavirus, or COVID-19, has spread to many nations across the globe over the last weeks, it has become clear that the virus neither heeds national borders nor respects cultural differences. As a result, it is as a global community that we will overcome the pandemic’s challenge. Ca’ Foscari and its community thank everyone for doing their part, from governments to individuals, around the world.

This page provides useful information about the current situation in Italy and at Ca’ Foscari, and will be updated regularly.

General information about the coronavirus and Italy

To assist Italy in this effort, the Italian government put rigorous national measures in place in early March to slow the virus’s spread and protect as many people as possible from infection, especially the elderly and people with pre-existing medical conditions, as well as ensure the Italian health system’s continued ability to assist the ill. This meant an extended closure of schools and non-essential shops, the encouragement to work from home whenever possible and the restriction of mobility through the requirement that residents "shelter in place".

On May 18, the country re-opened businesses and offices while maintaining social distancing and the use of masks and gloves in public. Free movement within one's region is now possible, but when leaving one's region for reasons related to work, health or other urgent need, it is still necessary to complete and carry a government-issued form.

All of the specifics can be found in the Italian government’s FAQs, which have been made available in various languages, including English. 

Online resources

In the event of illness

It is important to stay at home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention. Call your family doctor if you have one. If you don’t have a family doctor, you can call the nearest Guardia Medica (each hospital has its own, you can find the number on the internet) or one of the following numbers:

  • 1500 for general info, active around the clock
  • 800 462 340 for the Veneto region (other Italian regions)
  • 112 or 118, which are the general numbers for emergencies

Coronavirus and Ca’ Foscari

At Ca’ Foscari, the need to contain the coronavirus’s spread has necessitated the cancellation/postponement of events, the substitution of on-campus classes and exams with online equivalents, and the restriction of physical access to libraries and communal spaces at the university. Although most staff is working from home, access to services continues uninterrupted via telephone, email and online conferencing platforms.
It is easy to feel a sense of disorientation and isolation in our current circumstances, but the Ca’ Foscari community is an inclusive and resilient one. It is true that we are being called upon to make difficult personal and collective sacrifices, but together, as citizens of the world, we will rise to the challenge. 

Quick access to services


Didactic activities

2020/2021 academic year: on-campus teaching that is accessible online

How classes and exams are expected to work during the fall semester

The university is preparing for a fall semester that will involve on-campus teaching but will also guarantee access to teaching and didactic activities from a distance for those who may prove unable to be physically present on campus as a consequence of logistical, health-related or financial difficulties

In a recent survey, 80% of the 6,700 students who participated gave a positive assessment of the online learning experience that Ca' Foscari has provided during the coronavirus emergency. At the same time, 78% of those surveyed communicated the desire to get back into the classroom.

As a result, the university is laying plans to allow the majority of students the opportunity to attend on-campus classes and lectures in the fall while nonetheless putting protocols in place to ensure the health and safety of all members of the Ca' Foscari community.

Classes

  • All students will be guaranteed a means of following their classes.
  • Access to the university's classrooms and campuses will be managed according to access quotas in order to ensure the possibility of maintaining and respecting social distancing measures.
  • First-semester classes will be organised to allow two means of access: some students will attend a given lecture in person while the remainder will follow the lecture remotely. This same approach will be applied to laboratory classes, tutorials and practice sessions.
  • In order to attend onsite classes in person, students will need to register through a platform created for this express purpose. The reservation system will ensure that all students are given the opportunity to attend some of their classes in person.
  • All classes will be recorded and made available on the Moodle platform in order to allow students to follow their classes asyncronously at a later moment.

The plan approved by the Academic Senate is based on the following principles: 

  • flexibility in the definition of the number of people allowed in each class so as to permit adaptation of the system in response to possible developments of the ongoing health emergency and the resulting social distancing measures;
  • equal opportunity for all students in obtaining access to on-campus classes;
  • the availability of classes online for students who are unable to attend classes in person as a result of limited access quotas or as a consequence of logistical, health or economic reasons. 
  • All students will be guaranteed a means of following their classes.
  • Access to the university's classrooms and campuses will be managed according to access quotas in order to ensure the possibility of maintaining and respecting social distancing measures.
  • First-semester classes will be organised to allow two means of access: some students will attend a given lecture in person while the remainder will follow the lecture remotely. This same approach will be applied to laboratory classes, tutorials and practice sessions.
  • In order to attend onsite classes in person, students will need to register through a platform created for this express purpose. The reservation system will ensure that all students are given the opportunity to attend some of their classes in person.
  • All classes will be recorded and made available on the Moodle platform in order to allow students to follow their classes asyncronously at a later moment.

The plan approved by the Academic Senate is based on the following principles: 

  • flexibility in the definition of the number of people allowed in each class so as to permit adaptation of the system in response to possible developments of the ongoing health emergency and the resulting social distancing measures;
  • equal opportunity for all students in obtaining access to on-campus classes;
  • the availability of classes online for students who are unable to attend classes in person as a result of limited access quotas or as a consequence of logistical, health or economic reasons. 

Exams

At the moment, the university is planning to hold the exams of the fall session remotely. The exam calendar will be published on the university website no later than June 15 in order to allow students sufficient time to plan and prepare.

As the coronavirus emergency evolves, it may prove possible to hold exams in person on campus. If this occurs, exam dates and formats (written or oral) will remain unchanged.

Access to university buildings and campuses

  • Access to university buildings will be managed in the same way as access to lectures, using an online platform that allows students to reserve this possibility in advance.
  • Access to each building or campus will be permitted only to those who have successfully reserved a spot in the classroom for one or more classes on a specific day. The reservations will need to be shown when accessing the building or campus.
  • At every entrance to university buildings students' temperatures will be measured and those lacking a mask will be provided with one.
  • Each building and campus will have clear and highly visible signage in order to ensure an appropriate circulation and to assist students in finding their place in their classrooms.
  • Once students gain access to a university building or campus, they will then be able to circulate freely within it, always, however, respecting indications provided by the signage and any anti-contagion measures in place at the time.
  • Access via reservations will be calculated so as to guarantee everyone's safety in common areas.

 

 


2019/2020 academic year: online learning and evaluation

Classes for bachelor's and master's degrees 

All fourth-period classes and second-semester classes of the current academic year are being held remotely, with the sole exception of labs that cannot be carried out in this fashion, which will be rescheduled as soon as it is possible to do so. Full details can be found on the academic calendar.

Online classes and interactive activities (organised on Moodle, via Google Meet or in other ways) are held according to the indications provided in the course syllabus and in accordance with any additional instructions provided by the instructor. Participation in online classes/activities indicated by the instructor and the completion of any assignments satisfy eventual attendance requirements.

Exams for bachelor's and master's degrees

For all study areas (economics and management, languages, science and technology, humanities), third-period final exams, fourth-period final exams and second-semester final exams are taking place remotely online.

There are two different types of online exams:

  • Oral exams taken individually
  • Written exams taken simultaneously with peers

    • Open book (questions/assignments are communicated via Moodle and students are permitted to consult notes and other resources during the writing of their responses)
    • Closed book (written assignment carried out on paper or written assignment composed on a computer, potentially with the use of Safe Exam Browser if required by the instructor)

The platforms on which these exams can be administered are:

Precise instructions about each exam can be found in the “Notices” section of the instructor's personal web page.

For details on the updated exam sessions, consult the academic calendar.

In preparation for an exam, it is important to install and test the Safe Exam Browser (SEB) tool on the personal computer that will be used.

Classes, exams and final evaluations for other study programmes

Professional master's programmes

Any lectures, classes, seminars or other didactic activities that were intended to be held in person may be organised online according to the individual programme.

Final exams may also be carried out online in order to guarantee the completion of the study programme.

Doctoral programmes

For doctoral programmes that have a teaching component or involve interactive activities such as seminars, all of these activities can be carried out remotely according to the indications provided by the programme's Teaching Committee.

Final exams can be carried out remotely.

Doctoral students of the 33rd, 34th or 35th cycles may request to prolong the duration of studies by 6 months. Before the conclusion of the third year, supervisors must ask the Teaching Committee to extend a student's study period. If the request is approved, the student will continue to be officially considered as such for the entire duration of the extension but will be required to enrol at the beginning of the following academic year and pay the necessary fees, as the doctoral scholarship will not be extended.

Ca’ Foscari School for International Education (CFSIE)

The School's activities will continue until mid June for the Foundation Year programme and until the beginning of August for the Marco Polo programme.


Internships

It is currently not possible to begin in-person internships in institutions and businesses. As a result, for those scheduled to graduate in the summer session in July, it is now possible to carry out activities that take the place of an internship. Which activities are considered acceptable is determined by the individual departments.

Internships that were interrupted by the coronavirus emergency can be permanently truncated, temporarily suspended until the conclusion of the emergency and then completed further along, or completed remotely.

For more information, consult the web page dedicated to internships abroad or internships in Italy.


Final projects, theses and graduation for bachelor's and master's degrees

The graduation sessions programmed for March and July will take place online. Consult the deadlines for bachelor's and master's degrees.

Deadlines

  • Online application (w/ stamp payment): 1-20 May 2020
  • Online title and abstract modification: until 10 June 2020
  • Application acceptance/rejection by thesis advisor: 21-25 May 2020
  • Exam/internship transcripts: 10 July 2020
  • Withdrawal: 10 July 2020
  • Final thesis upload: 5–15 July 2020
  • Anti-plagiarism report: 21–23 July 2020
  • Final exam report (bachelor's degrees) / thesis defence (master's degrees): 27 July to 1 August 2020.
Rules for applying to graduate

Students wishing to apply for graduation during the summer session must be missing fewer than 24 ECTS (except those attributed to final exam / internship / supernumerary exams / any exam initially scheduled in March and subsequently postponed). The limit does not apply to students who graduate before the standard course duration.

Students applying for graduation must then complete their exams during the first exam round of the summer session.

Electronic resources and libraries

In response to the coronavirus crisis, the university library system has set up a dedicated service to help students who are unable to find or access the documents they need. In any such case, please visit the libraries' web page in order to find the "Help Desk" contact info for the library or libraries that interest you. Your requests will be managed in coordination with your thesis supervisor.

Study plan

Graduating students will be allowed to modify their study plan, in paper form, until 20 May 2020.

Master's theses

Master's degree thesis defences will take place remotely via Google Meet. For specific or special requests, please complete an assistance request form, selecting "Student and degree / degree careers".

Information and training about using Google Meet can be found in the online Google Meet training and help centre.


Tuition fees

The deadline for paying the third instalment of your tuition fees for the 2019/2020 academic year has been extended to 15 June 2020.


Libraries and access to bibliographic resources

Online library resources

During the temporary closure of Ca’ Foscari’s libraries due to the coronavirus outbreak, you can make use of the university’s vast collections of resources, which you can easily access from home.
There are plenty of online resources available, including over 2 million e-books, more than 60,000 e-journals and 84 databases, all of which can be explored by using Ca' Foscari's library portal, cerCa'. In addition, the university library system has activated access to additional resources (e-books and e-journals) that have been made available by their publishing houses during the coronavirus emergency.

Detailed instructions regarding how to access online bibliographic resources can be found on the web page dedicated to remote access procedures.

For further information or for additional help with the use of electronic resources and the cerCa’ portal, please fill in this online help form: Chiedi aiuto [ITA].

For technical problems related to remote access and credentials, please contact the Call Centre.

It is also possible, even without authenticated web access, to consult the ARCA research archive as well as the full-text documents and photographs of other digital archives [ITA].

Partial restoration of library services

The university's library network has restored some of its services, including book lending and the photocopying of hard-copy periodicals. To access these services, an appointment is required and access to the library for pick-up will be permitted only to those equipped with the necessary protection (both mask and gloves) upon presentation of their university badge.

The library network has also reactivated the document delivery service for articles.

For information about how to access the libraries' lending and consultation services, consult the general web page for the university library system and the specific web page of the library of interest (BALI, BAS, BAUM, BEC, CFZ). To see how users' personal data is processed when booking an appointment, consult the related policy.


Useful information and FAQs

Information for outgoing students and ordinance regarding returning to Italy

Erasmus, ICM Overseas, Double/Joint degrees, Visiting, etc.

Ca’ Foscari will continue to be in contact with the other university involved in your exchange about the coronavirus situation in Italy as well as – for those of you currently on exchange – the solutions we have proposed to allow you to complete your educational experience, especially with regard to the recognition of the credits you have been working to obtain.

There will surely be cases that will require the provision of more specific information or instructions than those provided below. In this event, please contact the International Office for any additional clarification you need.

  1. Ca’ Foscari students currently abroad through a mobility programme
    Please continue to take care of yourselves and keep informed about new developments. If you are currently abroad and in the process of preparing to return to Italy, please note that an important ordinance was signed by the Ministries of Health and Transport on 28 March 2020.
  2. Ca’ Foscari students planning to leave in the next few days/weeks for a mobility period abroad
    For the moment, and until the Italian government’s containment measures change, the university is obliged to prohibit your departure. Unfortunately, we must wait and see how the situation evolves in the coming weeks and months.
  3. Ca’ Foscari students selected to carry out a mobility period abroad during the 2020/21 academic year
    Unfortunately, it will not be possible to carry out a mobility experience abroad in the first semester of the 2020/21 academic year. The International Office has contacted all students, faculty and staff affected by this cancellation and is in contact with the partner universities that usually host Ca' Foscari students on exchange in order to determine the options available to all involved.
  4. Ca’ Foscari students who have interrupted their mobility period abroad in order to return to Italy
    The guidelines put in place with the last communication you received from the International Office remain unchanged. We are sorry that your semester has evolved in this unexpected and challenging way.

Ordinance regarding those returning to Italy from abroad (28 March 2020)

A new ordinance was co-signed by the Ministry of Transport and the Ministry of Health on 28 March 2020 regarding how to return to Italy from abroad in order to support the effort to contain the coronavirus’s spread.

If you are returning to Italy, regardless of whether it is via air, sea or land, you must give the transit operator a signed self-declaration (a download link appears above in the section entitled "Information about the coronavirus and Italy") that indicates the following:

  • why you have undertaken your journey
  • the precise address of the place where you will carry out the required 14-day period of self-isolation upon arrival in Italy
  • the private means of transport that you will use to reach this address once you disembark in Italy as well as a telephone number at which you can be reached for the entire period of your 14-day period of self-isolation

Even if you are asymptomatic, all people returning to Italy from abroad are obliged to communicate this to the Prevention Department of the appropriate regional health authority.

If you present or develop symptoms of COVID-19 upon arrival in Italy, you must notify the same authority immediately. In such cases, if you are unable to reach the address where you are meant to carry out your obligatory period of self-isolation, your local health authority will contact the regional civil protection body which, in collaboration with its national equivalent, will determine where and how your period of observation and self-isolation will take place. The same applies to those who have private transport available to them upon their arrival in Italy.

Information for incoming students

Erasmus, ICM Overseas, Double/Joint degrees, Visiting, etc.

Ca’ Foscari will continue to be in contact with the other university involved in your exchange about the coronavirus situation in Italy as well as – for those of you currently on exchange – the solutions we have proposed to allow you to complete your educational experience, especially with regard to the recognition of the credits you have been working to obtain.

There will surely be cases that will require the provision of more specific information or instructions than those provided below. In this event, please contact the International Office for any additional clarification you need.

If you have an emergency resulting from the coronavirus situation, please contact the International Office via Skype between 10AM and 12PM, Monday to Friday, using the Skype name immigration.cafoscari.

  1. International students currently on exchange at Ca’ Foscari
    Your mobility period continues via online classes and exams. You can therefore continue to study and follow your courses remotely as you have been doing these last few weeks and your exams will take place via the same means. Your Ca’ Foscari email account (@unive.it) will be remain active for the full mobility period initially agreed upon. Continue to stay strong.
  2. International students who intend to travel to Italy in the next few days/weeks for a mobility period at Ca’ Foscari
    For the moment, and until the Italian government’s containment measures change, the university is obliged to prohibit your departure for Venice. We hope very much for all of you that the situation will improve in the coming weeks and that the government’s measures will ease accordingly. Thank you in advance for your understanding.
  3. International students who have interrupted their mobility period at Ca’ Foscari in order to return to their homes abroad
    The guidelines put in place with the last communication you received from the International Office remain the same. We hope you and your families are safe and healthy.
  4. International students who are planning to study at Ca’ Foscari during the 2020/21 academic year
    The International Office is working determinedly to ensure that you will be able to begin your mobility period at our university as planned. We know you understand, however, when we say that this possibility depends on the coronavirus’s spread and the areas affected in the weeks leading up to your departure for Venice. As a result, we must wait and see how the situation evolves before providing definitive confirmation. We thank you for your patience and understanding.

Immigration procedure FAQs

Due to the COVID-19 emergency, the Questura was closed to the public on March 10 and as of May 18 is only accessible for picking up residence permits that are already ready. If you have questions regarding the immigration procedures that are not answered here below, please contact:  immigrationteam@unive.it.

I had an appointment for the fingerprints but the Questura is closed, what can I do?
The appointments will be rescheduled and you will receive an sms with the new date. For updates please check the Questura website [ITA] or your Personal area in the Ministry website. We will inform you as soon as we receive further communications from the Questura.

I had to integrate my documentation for the residence permit during this month but the Questura is closed, what can I do?
If you needed to integrate your documentation during the closing time: you will have more than one month time (the deadline will be moved after the re-opening of the offices)

I had an appointment to pick up my residence permit but the Questura is closed, what can I do?
You will be able to pick up the permit after the Questura opens again, every Wednesday afternoon from 2 P.M.

Can I get my certificate of enrollment?
During this period the certificates of enrollment will not be released. We will print them when the Questura and Ca' Foscari offices re-open to the public.

I have interrupted my mobility and traveled back to my country. Can I go back to Italy?
If you have interrupted your mobility and wish to come back to Italy when the emergency is over, you can use your visa to re-enter Italy as long as it is valid and allows multiple entries. Otherwise you will need to apply for a re-entry visa (unless you do not need a visa to enter Italy or you have a valid residence permit plastic card).

I had my fingerprinting appointment before the coronavirus outbreak. Is my my residence permit ready? If so, can I collect it?

On May 18 the Immigration Office of the Questura of Venice reopened again to the public ONLY for picking up residence permit cards (not for fingerprinting), and in order to do so, you must book an appointment in advance on the CUPA online platform.

Download this guide in order to:

Please arrive at the appointment on time and don’t forget to wear both a mask and gloves

Moreover, be sure to bring the following documents with you:

  • printed booking confirmation letter;
  • valid passport;
  • post office receipt for residence permit request/renewal (accettazione assicurata);
  • expired residence permit card (only in case of renewal).

We remind you that the appointment is personal, and it is not possible to send someone else to collect your permit. NO exceptions are made.


If I have an emergency that I need help with as a result of the coronavirus situation, who should I contact?
Please contact the International Office via Skype between 10AM and 12PM, Monday to Friday, using the handle immigration.cafoscari

Incoming student FAQs

I am here in Venice and I do not know where I can find news regarding rescheduling, exams and so on. Where can I find them?
You can check regularly this page, but above all please, do not forget to check your Ca’ Foscari account.
 
I do not know how to check my Ca’ Foscari account. What can I do?
In order to check it, you just have to access to your webmail, typing your matricula@stud.unive.it and password.
 
I have lost my password, how can I get a new one?
Please contact  callcenterstudenti@unive.it.
 
My password has expired: how can I get a new one?
Please contact  callcenterstudenti@unive.it.

I am an Erasmus KA103 or Overseas student. I have decided to go back to my country: can I attend online classes?
Yes, you can. Please, inform your Home University.
If you are an Erasmus KA107 International Credit Mobility student, please contact  international.cooperation@unive.it. If you are a Double or Joint Degree student, please contact  jointdegree@unive.it.

I am having problems with the online Moodle platform. What can I do?
Please contact  elearning@unive.it

I do not have the password I need to access the online Moodle platform. Who should I contact?
Please contact the professor in charge. 

I have decided to return to my home country. Will it possible for me to come back to Ca’ Foscari, once the coronavirus emergency has been contained?
Yes, but please check the procedures with your Home University.
If you are an Erasmus KA107 International Credit Mobility student, please contact  international.cooperation@unive.it. If you are a Double or Joint Degree student, please contact  jointdegree@unive.it.

According to my Home University, I have to go back to my country. Will it be possible for me to start the fall semester of the 2020/21 academic year?
Ca’ Foscari will be pleased to welcome you again, but please check with your Home University. If you are a Double or Joint Degree student, please contact  jointdegree@unive.it.

Is my Erasmus+ 103 or Overseas experience at Ca’ Foscari considered as a mobility for study, even though I have already come back home?
Please check with your Home University. 

Is it possible to attend Ca’ Foscari in a “blended mobility” mode (half online from home and half in presence in Venice)?
Please check with your Home University. If you are a Double or Joint Degree student, please contact  jointdegree@unive.it.

Given that the university offices are physically closed, do I have to collect the signatures for my Learning Agreements or During the Mobility LA?
Yes. Please write an email to  incoming.mobility@unive.it. If you are a Double or Joint Degree student, please contact  jointdegree@unive.it.

Even though classes are being held online, do I have to upload courses in my online study plan (online booklet)?
Yes, you do. If you need support, please contact  incoming.mobility@unive.it. If you are a Double or Joint Degree student, please contact  jointdegree@unive.it.

Since most of my exams will be held online, do I have to register for the exam sessions?
Yes, you have to follow the procedures for the registration to exams. If you need support, please ask the campus in charge:

Please remember to check your professor’s notice board on their webpage (you can reach it by typing the professor’s name into the search bar on the website) and the courses’ Moodle page. It is very important in order to have more details about the upcoming exams.
Please contact the professor only if you could not find anything online.
 
I would like to register for my School for International Education (SIE) courses, but I am having trouble. What can I do?
Please contact  cfsie@unive.it.
 
I am attending Venice International University (VIU) courses. Will they be held online as well?
Please contact  shss@univiu.org.

Is there a way to get in touch remotely with other international students?
Yes! You can follow the

If I attend exams remotely, will I receive a final Transcript of Records?
Yes, you will. Please, be informed that only passed exams will be reported in your ToR.

If I have an emergency that I need help with as a result of the coronavirus situation, who should I contact?
Please contact the International Office via Skype between 10AM and 12PM, Monday to Friday, using the handle immigration.cafoscari

Housing FAQs

Due to the coronavirus and the shut down, I had to go back to my country and so I left my dorm. I would like to cancel the contract and have my deposit back. What should I do?
Please write a message to  accommodation@esuvenezia.it. ESU staff will reply to you as soon possible.

How long will it take to receive my refund from ESU?
As a public institution, ESU must justify every payment and financial operation. This is the reason why its refunds take longer than a private wire transfer does. It will take at least one month. In this particularly complicated period, it may even take a little longer because banks are not working normally.

Due to the coronavirus shut down, I had to go back to my country and so I left my flat. I would like to cancel the contract and have my deposit back. What should I do?
Before leaving, you ought to have contacted your landlord. If you did not, please inform him or her at once and try to deal directly with him or her. The University cannot be involved in your private arrangements with your landlord.


University building and study room closures

All of the university's on-campus study rooms and the following buildings are closed:

  • Auditorium Santa Margherita
  • Ca' Bernardo
  • Ca' Bembo
  • Ca' Bottacin
  • Ca' Cappello
  • Ca' Foscari Zattere
  • Treviso Campus
  • Palazzina Briati
  • Palazzo Cosulich
  • Palazzo Moro
  • Palazzo Vendramin
  • San Basilio complex
  • San Sebastiano
  • Santa Marta
  • Santa Marta Theatre
  • Scientific Campus, via Torino - Edificio Zeta
  • Scientific Campus, via Torino - Edificio Eta

Last update: 26/05/2020