Covid-19 information hub 
Ca' Foscari for the Coronavirus emergency

Resumption of teaching activities in September

As of next September, Ca' Foscari will resume in-person teaching activities. Lectures and workshops will take place in our classrooms, welcoming as many people as possible.
Until 31 December, those who are not able to access the classroom can still follow the lesson via live streaming. Some specific and certified categories of students are entitled to dedicated support services.
In addition to wearing a mask, access to classrooms and libraries requires a valid COVID-19 green pass certificate.

Concerning vaccinations, ULSS 3 will dedicate four days to students attending Venetian universities: 30 August, 6, 7 and 13 September. All information is available on the ULSS 3 website[ITA].

Update: increase of classroom capacity to 75% 

Starting from Monday, 20 September, the capacity of our classrooms will be increased to 75% of the total seats. Booking a seat is still mandatory, but it will also be possible to cancel your booking up until the beginning of the lessons, thus freeing your spot for other students. 

For contacting tracing purposes, we ask you to confirm your presence for each of the booked lessons, using the app or the booking page unive Agenda Web

Update on Green Pass for international students

Dear students,

We hope that you are staying safe and keeping healthy despite all of the difficulties being faced around the world.

We wanted to get in touch with some recent information about how the pandemic has been managed in Italy most recently and how it will be managed in the coming months, especially with regard to universities.

As you will have surely learned from the news, Italy, like other European countries, has introduced the so-called Green Pass system to help better contain the spread of the coronavirus. The Green Pass takes the form of a personalized QR code that can be read by a government-issued app and is currently required for access to public indoor contexts and crowded public events (indoor restaurant dining, gyms and pools, etc.).

Citizens and permanent residents of Italy receive this pass after having done one of the following things:

  1. gotten a COVID test with a negative result (in this case, the pass lasts for 48 hours from the moment the test was performed)
  2. have had COVID and recovered (in this case, the pass lasts for 6 months from the date of recovery)
  3. have received the first dose of one of the double-dose vaccines recognized by the Italian government (AstraZeneca, Pfizer BioNTech or Moderna; in this case, the pass lasts until the second dose is administered, at which time a new Green Pass is issued)
  4. have received the full regimen of one of the vaccines recognized by the Italian government (so, either the second dose of AstraZeneca, Pfizer BioNTech or Moderna, or the single dose of Janssen Johnson & Johnson) or have recovered from COVID and received a single dose of an approved vaccine (in these cases, the pass lasts for 9 months from the receipt of the single/final vaccine dose and is issued shortly after the vaccination regimen has been completed)

In the interest of protecting us all from infection as best as possible and allowing a return to a more traditional study experience, a few weeks ago the Italian government declared that all university students must possess a Green Pass in order to access in-person classes and the university’s buildings and campuses starting September 1.

We are well aware that the new hurdle of needing to obtain a Green Pass further complicates the surely already complex process of beginning your new student life this fall. The positive side of the new law’s introduction, however, is that you will be joining a community that will be as safe as it is currently possible to be. Essentially, all of us will be taking care of everyone. 

Depending on various factors, there are five situations in which you might find yourself, as follows:

  • you are from an EU country or from Canada, Japan, Israel, the United Kingdom and Northern Ireland or the United States and you already have a Green Pass/vaccination certificate

  • you are from a non-EU country and you have been vaccinated with a vaccine approved in Italy (namely, Pfizer BioNTech, Moderna, AstraZeneca or Janssen Johnson & Johnson) and need to have it recognized once you arrive
  • you have not been vaccinated, so will need to obtain a vaccine once you arrive in Italy
  • you have had COVID and have recovered less than 6 months ago
  • you have been vaccinated with a vaccine not currently recognized by the Italian government (e.g., Sputnik)

During the last few days we have collected as much  information as possible from our national and local health authorities about how to manage each of these five situations in order to ensure you know what needs to be done in order to have in-person access to your classes and to university spaces and buildings more generally. 

Attached is a document detailing what to do in each of the above-mentioned situations in order to obtain the Green Pass certification you require.

Depending on your specific situation, the time it takes to obtain your Green Pass certificate may vary. As a result, we would remind you that during this waiting period:

  • you will have the possibility to get a short term Green Pass, valid just for 48 hours, by taking a COVID-19 test at an authorized centre (e.g., a pharmacy -- here is the most recent list of pharmacies authorized to provide COVID-19 tests);
  • you will have access to your Ca’ Foscari classes via live streaming and recordings.

Please note that the official procedures outlined in the attached document are currently being implemented and potentially refined by the relevant authorities, so they may change slightly during the coming weeks. We will do our best to inform you about any such changes as soon as the authorities make us aware of them.

In any case, we strongly encourage you to check the following pages regularly so that you are as up-to-date as possible:

Please know that we are doing our best to be of assistance!

Sending our best from Venice,

The International Office staff


Procedures for obtaining a green pass as an international student

The following guidelines are designed to define the 5 (five) main categories of international students needing to obtain a Green Pass in order to have access to their in-person classes and all university buildings and facilities. 

A) I have an EU/Turkish/North Macedonian/Ukrainian/Albanian/Andorran/Israeli/Faroese/Monegasque/Moroccan/Panamanian Green Pass or an equivalent vaccination certificate/proof of recovery from SARS-CoV-2 infection issued in Canada, Israel, Japan, UK or USA

A Green Pass issued by one of the EU member states, Turkey, North Macedonia, Ukraine, Albania, Andorra, Israel, Far Oer Islands, Principality of Monaco, Morocco, Panama is automatically recognized in Italy.

Likewise, vaccination certificates as well as certificates stating full recovery from SARS-CoV-2 infection that have been issued by the competent authorities in Canada, Israel, Japan, the UK or the US are recognized as equivalent to the EU Green Pass.

Any proof of recovery must not be from earlier than 6 months ago and the relevant Green Pass will be valid for until 6 months after the date of recovery indicated.

B) I have a vaccination certificate issued by a non-EU country and I want it to be recognized in Italy

Important: this case refers only to students who have gotten the above-mentioned certificates in countries different from those listed in Case A (see above).

If you already possess a vaccination certificate issued by a non-EU country, you can request that it be recognized by the Italian authorities in order to obtain a Green Pass by sending an email to  commissario.vaccini@aulss3.veneto.it.

The email must include all of the following attachments:

  • your Italian tax code (provided by Ca’ Foscari)
  • a PDF of an official identity document or passport
  • the vaccination certificate issued to you by a foreign health authority, which MUST clearly state the following data:

    • your personal information (name and surname; date of birth)
    • details of the vaccination: name of the vaccine; vaccine lot; date(s) of vaccination (of single dose or of the first and second doses)
    • details regarding the authority that issued the certificate (nation; name of health authority)

Important: a Green Pass can be issued only for the vaccines currently approved by the European Medicines Agency (EMA) and the Italian Medicines Agency (Agenzia Italiana del Farmaco, or AIFA): Comirnaty (Pfizer BioNTech); Spikevax (Moderna); Vaxzevria (AstraZeneca); COVID-19 Vaccine Janssen (Janssen-Johnson & Johnson). 

Your vaccination certificate, which can take the form of a hard copy or a digital document, must provide all of the relevant information in Italian or English. If the document has been prepared in a language other than English or Italian, it must be accompanied by a certified English or Italian translation.

If you have received the first dose of an approved vaccine after recovering from SARS-CoV-2, you can request a Green Pass but will have to provide both a vaccination certificate and a document demonstrating proof of recovery (see Case D below).

C) I still need to be fully vaccinated

If you are not enrolled in the Italian National Health Service, and thus do not have a National Health Service card, you can book an appointment for vaccination by sending an email to  commissario.vaccini@aulss3.veneto.it.

The email must include all of the following attachments:

It is crucial that, on the day of your assigned vaccination appointment, you bring the following documents with you to the vaccination centre:

  • your Italian tax code (provided by Ca’ Foscari)
  • self-declaration stating your completed enrollment as a Ca’ Foscari student
  • consent form (Please download the English form and the general information attachments regarding the possible vaccines: Pfizer/BioNTech, Moderna, AstraZeneca, Johnson&Johnson). This form is a declaration of your personal decision to be vaccinated. The attachments provide: general information regarding the vaccines; possible side effects; warnings and precautions, including all the medical conditions that might interfere with the vaccination. 

Please note: Ca’ Foscari strongly recommends that you submit the form and attachments to a general practitioner in your home country, in order to gather all of the information regarding your particular medical history, discuss any possible medical conditions that might interfere with the vaccination and evaluate the risks involved in receiving the vaccination. Any relevant information in this regard must be reported to the doctors or health care workers of the vaccination team on the vaccination day.

D) I have proof of recovery from a SARS-CoV-2 infection issued by a non-EU country and I want it to be recognized in Italy

Important: this case refers only to students who have gotten proof of recovery in countries different from those listed in Case A (see above).

If you already possess a document declaring your recovery from a SARS-CoV-2 infection issued by a foreign country, you can request that it be recognized in order to obtain a Green Pass by sending an email to  commissario.vaccini@aulss3.veneto.it.

The email must include all of the following attachments:

  • your Italian tax code (provided by Ca’ Foscari)
  • a PDF of an official identity document or passport
  • a document providing proof of recovery issued by a foreign health authority, which must clearly state the following data:

    • your personal information (name and surname; date of birth)
    • information on your SARS-CoV-2 infection deriving from the first swab test that showed positive result (the exact date of the first positive molecular swab test must be indicated)
    • details regarding the authority that issued the certificate (nation; name of health authority)
    • a date of issue within the last six 6 months at the time of the request of recognition (the relevant Green Pass will be valid until 6 months after the date of recovery)

The document proving your recovery, which can take the form of a hard copy or a digital document, must provide all of the relevant information in Italian OR English. If the document has been prepared in a language other than English or Italian, it must be accompanied by a certified English or Italian translation.

If you have received the first dose of a vaccine approved by the Italian government after recovering from SARS-CoV-2, you can request a Green Pass but you will have to provide both a vaccination certificate (see Case B) and proof of recovery.

E) I have been vaccinated with a vaccine not yet approved by the European Medicines Agency - EMA (for example, Sputnik, Sinopharm, etc.)

In this case, an official statement has yet to be issued by the relevant institutions (Italian Ministry of Health; AIFA; EMA) regarding how you must proceed. We hope this will be available very soon.

For any medical doubt we recommend you to refer to a general practitioner in your home country.

Important: beyond the five cases outlined above, there may be others, including that of students who have been planning to arrive in Italy after having received only the first dose of one of the vaccines approved in Italy that require two doses. In this particular case, we do not yet have specific information available regarding the procedure to follow, so we would encourage those who would fall into this category to avoid traveling to Italy until they have received the second dose. 

Contact us at:  Immigrationteam@unive.it

file pdfGuide to downloading a green pass once it is available
Once you are informed via email and/or SMS that your Green Pass has been generated, this PDF guide will help you download it
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Coronavirus and Ca’ Foscari

At Ca’ Foscari, the need to contain the coronavirus’s spread has necessitated the cancellation/postponement of events, the substitution of on-campus classes and exams with online equivalents, and the restriction of physical access to libraries and communal spaces at the university. Although most staff is working from home, access to services continues uninterrupted via telephone, email and online conferencing platforms.
It is easy to feel a sense of disorientation and isolation in our current circumstances, but the Ca’ Foscari community is an inclusive and resilient one. Although we are being called upon to make difficult personal and collective sacrifices, and to adapt our habits for the greater good, together, as citizens of the world, we are rising to the challenge. 

Useful documents for staff members and students

Quick access to services


Autumn exams session

The autumn exam session will be held between 23 August and 11 September (for the linguistic area, 23 August – 4 September). This exam session will be carried out in person, unless the national government or the regional government introduce further restrictions in the coming months.
Exceptions may be made for specific and certified categories of students, including international students, who will be offered additional support services.
From 1 September, you will need a valid Covid-19 Green Pass certificate to access the autumn exam session.

Professors and teaching staff will provide detailed information regarding the way in which exams will be carried out. This information can be found on each teacher’s personal webpage and on Moodle. 


Laboratories and internships

Experiential activities, including internships, can be conducted in person, in compliance with the safety protocols explained in attachments 18 and 22 of the Ministerial Decree issued on 12/03/2021. 

Therefore:

  • all current curricular internships conducted in person or in a mixed format can continue in these modes, in compliance with the safety protocols explained in attachments 18 and 22 of the Ministerial Decree issued on 12/03/2021, and according to what the host organisation requires;
  • all curricular and extracurricular internships on Ca’ Foscari premises, both for Ca’ Foscari students and members of other universities, can be conducted in person, online or in a mixed format; tutors need to ensure their presence on the premises for in-person or mixed activities, and the authorisation of the Head of the Department is required;
  • new curricular internships can be activated in person, in a mixed format or entirely online, in compliance with the safety protocols explained in attachments 18 and 22 of the Ministerial Decree issued on 12/03/2021, and according to what the host organisation requires.

Internships abroad


Front office services and office hours

Student desks and student services appointments must be booked online.

Some in-person office hours are available (booking is required). Students should contact individual professors and language assistants directly and in advance for information regarding this possibility. Information concerning office hours is available on the teaching staff’s personal pages.


Study rooms 

Study rooms can be booked in CFZ (Ca’ Foscari Zattere) via EasyPlanning. 208 extra places are available.


Libraries and access to bibliographic resources

From 1 September, the Covid-19 Green Pass certificate is required to access library rooms and services. In any case, you will be required to book a seat or an appointment via EasyPlanning.

To loan and return books, the Green Pass is not required, as these services do not result in a prolonged stay in the library.

The website of each library is updated with the current opening hours. Please refer to BALI, BAS, BAUM, BEC, CFZ or to SBA - University Library System.

Online library resources

The University Library System has a vast collection of available resources, including over 2 million e-books, more than 60,000 e-journals and 84 databases, all of which can be explored by using Ca' Foscari's library portal, cerCa'. In addition, the university library system has activated access to additional resources (e-books and e-journals) that have been made available by their publishing houses during the coronavirus emergency.

Detailed instructions regarding how to access online bibliographic resources can be found on the web page dedicated to remote access procedures.

For further information or for additional help with the use of electronic resources and the cerCa’ portal, please fill in this online help form: Chiedi aiuto [ITA].

For technical problems related to remote access and credentials, please contact the Call Centre.

It is also possible, even without authenticated web access, to consult the ARCA research archive as well as the full-text documents and photographs of other digital archives [ITA].


Psychological helpline by ESU Venice

ESU Venezia, the regional agency for the right to study, provides some services activated by CUORI, the Guidance and Psychological Counselling Centre. Psychological counselling interventions can also be held in English. 

For more information: www.esuvenezia.it ,  scop@esuvenezia.it, Palazzo Badoer, San Polo 2549, Venice


International mobility - useful information and FAQs

Starting from the second semester of the academic year 2020-21, Ca’ Foscari University of Venice allows resumption of international mobility for study (Erasmus +, Overseas, Erasmus + ICM, SEMP, Visiting Students etc.).
More information on the Covid emergency in Italy and abroad:

Outgoing students

Prior to departure, outgoing students will have to:

  • make sure that the Host University, the country of destination and the national and international regulations allow traveling
  • make sure to know and accept the specific teaching and class attendance modalities (on-site or online), taking into account that they could change according to the evolution of the pandemic
  • sign a “Declaration of responsibility” specifically designed to relieve Ca’ Foscari University of Venice of responsibility in case of any sort of difficulty caused by the Covid-19 pandemic 

Contacts:

Immigration procedure FAQs

For up-to-date information regarding travel to/from Italy and cases requiring a 14-day self-isolation period, please check the following Italian Government's pages:

Notice: if you have any doubts about travelling to Italy, please contact the Border Police or the competent local Prefettura or health authorities.

I am an international student at Ca' Foscari and I went back to my home country due to the COVID-19 emergency. Can I come back to Italy for the spring semester?
If the national borders are open, you can come back to Italy if:

  • you hold a valid Italian permit of stay;

OR

  • you have an expired permit of stay and the post office receipt for its renewal (you are only allowed to take a direct flight to Italy, without stopping in any other country);

OR

  • you still have a valid visa that allows multiple entries. The post office receipt alone is not enough to come back to Italy. If you had a single-entry visa, you will need to apply for a re-entry visa.

I can't go to the Questura appointment for the residence permit. What should I do? 
In order to move the appointment, you can send a PEC (certified email, not normal email: in Italy we have a kind of email called PEC, which is secure and can be used to communicate with public entities) to Questura at  immig.quest.ve@pecps.poliziadistato.it, at least 15 days before the date of the appointment, writing “Richiesta di anticipo/posticipo di appuntamento” as the object of the mail and specifying your name, surname, date and place of birth, phone number and a motivated and proved reason to move the appointment.

I had my fingerprinting appointment before the coronavirus outbreak. Is my permit of stay ready? If so, can I collect it?
If you received a message from Questura stating that your permit is ready to be collected, you must book an appointment in advance on the CUPA online platform.Download this guide in order to:

Please arrive at the appointment on time and remember to always wear a face mask correctly.

Moreover, be sure to bring the following documents with you:

  • printed booking confirmation letter;
  • valid passport;
  • post office receipt for request/renewal of the permit of stay (accettazione assicurata);
  • expired permit of stay card (only in case of renewal).

Please remember that the appointment is personal, so it is not possible to send someone else to collect your permit of stay. NO exceptions are made.

I am in my home country. Can I send a friend to collect or renew my residence permit?
No, the procedures at the post office (sending the kit) and in Questura (attending the fingerprints appointment, collecting the residence permit) must be carried out personally.

Can I get my certificate of enrolment?
If you need the certificate for obtaining the residence permit, the University can send you a copy via email: in this case you will need to send us an email at  immigrationteam@unive.it with a copy of your ID and the receipt of the 16€ stamp, which you can buy online

If I have an emergency that I need help with as a result of the coronavirus situation, who should I contact?
Please contact the International Office by booking an online appointment.

If you have questions about Italy's immigration procedures that were not answered above, please write to  immigrationteam@unive.it.

Incoming students

Before arriving, incoming students will have to:

  • make sure that the Home University, the country of destination and the national and international regulations allow traveling
  • make sure to know and accept the specific teaching and class attendance modalities (on-site or online), taking into account that they could change according to the evolution of the pandemic
Contacts:

Incoming students - what to do if:

Covid-19 symptoms appear (cold, sore throat, cough, difficulty in breathing, fever above 37.5, etc.)

I am an Extra-Ue student

  • If you hold a private Health Insurance, you need to contact the issuing company for further information, as every one may have different terms and conditions. Please note that private insurance contracts must cover all risks of illness for the entire period of your stay in Italy, they must specify the country of validity and the dates of issuance and expiration and they must include indications about the procedures to ask for a reimbursement.
  • If you subscribed to the National Health System in Italy and you finalized your registration at the health registry (Anagrafe Sanitaria), you should immediately get in touch with the general practitioner (by phone call or text message). He/she will give you all the needed information to proceed with a swab test, if necessary.

I am a European student and I hold the European Health Insurance Card (EHIC)

  • If you are an EU student, you should hold the EHIC, issued by your national health authorities (if you do not have the EHIC card, you should contact the health service in your country before your departure). This card gives access to the public health care, although it does not cover any medical treatment.
  • If you have symptoms, please get in touch with a private doctor or subscribe to the annual National Health System in Italy, in order to be assigned a general practitioner.

I tested positive

  • In case you tested positive for Covid-19 after taking a swab test through the National Health System, you should carefully follow the instructions that the local health registry (Anagrafe Sanitaria Locale) and the doctors will give you.
  • In case you test positive for Covid-19 after taking a swab test privately, reach the following contacts:

    • 800 938 811 toll-free number of Ulss 3 Serenissima
    • 800 462 340 toll-free number of Regione Veneto

I have been in contact with someone who tested positive

We suggest you to get in touch with a general practitioner who will give you detailed instructions according to the measures of contagion prevention in place.

Ca’ Foscari University recommends using the app Immuni (Government’s app for Covid-19 contact tracing).

All international students can find further information about Health Insurances on the webpage Stay, insurance, transport. For further information: Counselling and Welcome Unit  immigrationteam@unive.it.

For up-to-date information from Regione Veneto: 

Telephone contacts for Covid-19:

  • 1500: Italian Health Ministry Number (Covid-19 info)
  • 800 462 340: toll-free number of Regione Veneto (in case of symptoms)
  • 800 938 811: toll-free number of ULSS Serenissima

Incoming students FAQs

The FAQs are divided into two sections for different groups. The first section is for exchange students currently following courses at Ca' Foscari, while the second is for future incoming exchange students.

Current incoming students - First Semester (Fall) and whole academic year

I do not know how to check my Ca’ Foscari account. What can I do?
In order to check it, you just have to access your webmail, typing your matricula@stud.unive.it and password.

I have lost my password, how can I get a new one?
Please contact   callcenterstudenti@unive.it. 

My password has expired: how can I get a new one?
Please contact   callcenterstudenti@unive.it.

I am having problems with the online Moodle platform. What can I do?
Please contact   elearning@unive.it or   incoming.mobily@unive.it to get a little handbook about that.
If you are an Erasmus KA107 International Credit Mobility student, please contact   international.cooperation@unive.it. If you are a Double or Joint Degree student, please contact   jointdegree@unive.it.

Given that the university offices are physically closed, do I have to collect the signatures for my Learning Agreements or During the Mobility LA?
Yes. Please write an email to   incoming.mobility@unive.it. If you are a Double or Joint Degree student, please contact   jointdegree@unive.it.

Even though classes are being held online, do I have to upload courses in my online study plan (online booklet)?
Yes, you do. If you need support, please contact   incoming.mobility@unive.it. If you are a Double or Joint Degree student, please contact   jointdegree@unive.it.

Since most of my exams will be held online, do I have to register for the exam sessions?
Yes, you have to follow the procedures for the registration to exams. If you need support, please ask the campus in charge:

Please remember to check your professor’s notice board on their webpage (you can reach it by typing the professor’s name into the search bar on the website) and the courses’ Moodle page. It is very important in order to have more details about the upcoming exams.

Please contact the professor only if you could not find anything online.

I would like to register for my School for International Education (SIE) courses, but I am having trouble. What can I do?
Please contact   cfsie@unive.it.

I am attending Venice International University (VIU) courses. Will they be held online as well?
Please contact   shss@univiu.org.

Is there a way to get in touch remotely with other international students?
Yes! You can follow the

Since I will attend exams remotely, will I receive a final Transcript of Records?
Yes, you will. Please, be informed that only passed exams will be reported in your ToR.

If I have an emergency that I need help with as a result of the coronavirus situation, who should I contact?
Please contact the International Office via Skype (immigration.cafoscari) between 10AM and 12PM, Monday to Friday or via email:  immigrationteam@unive.it.

I am an Erasmus student who has been nominated for the whole academic year. Can I carry out my mobility experience on campus in the second semester?
If you have carried out the first semester remotely (from home), you could either decide to continue your mobility completely virtually or decide to move to Venice. However, please check with your Home University what they require/suggest you to do.

I am an Erasmus/Overseas/SEMP/Visiting student who has been nominated for the whole academic : will I be able to take the first semester exams remotely online?
Yes, if you chose to follow any course of the first semester remotely you will also be able to take the respective exam remotely online. The same will be for the second semester.

I am an Erasmus/Overseas/SEMP/Visiting student who has been nominated for the whole academic year. Will I receive any help in finding an accommodation for the second semester?
Yes, please contact the Housing Office ( housing@unive.it) for help.

I was nominated as Erasmus/Overseas/SEMP/Visiting student for the first semester but could not carry out the mobility and, due to current uncertainty, I did not postpone it to the second semester. However, I still would like to carry out a mobility in Venice in the future. Can I postpone it to the 2021-22 academic year?
Please, contact your Home University and inform them about this issue. Acceptance from Ca’ Foscari University of Venice is to be defined according to the related agreement.

I am an Erasmus/Overseas/SEMP/Visiting student who has been nominated for the whole academic year and I have decided to cancel my mobility. Who should I contact?
Make sure to communicate your preference to your home university as soon as possible.

I am an Erasmus/Overseas/SEMP/Visiting student who has been nominated for the first/second semester and I have decided to postpone my mobility experience. Who should I contact?
Make sure to communicate your preference to your home university and to us as soon as possible.

Future incoming students - Second Semester (Spring)

I have been nominated for the second semester. Can I carry out my mobility experience in Venice?
Yes. However, make sure:

  • that your Home University, the country of destination and the national and international regulations allow traveling;

  • to know and accept the specific teaching and class attendance modalities (on-site or online), taking into account that they could change according to the evolution of the pandemic.

Will courses be held online or on-site? And where can I find information about how the courses will be held?
All courses (and exams) will be held both online and on-site. Lessons on Campus are reserved for a limited number of students: if you wish to attend on Campus, you will need to book a place through a dedicated app.  A specific handbook will be provided at the beginning of the semester and it will also be explained during the Welcome Day.
Furthermore, you will be able to find information about the teaching methods and materials on the course web page. 

I have been nominated for the second semester and I have decided to cancel my mobility. Who should I contact?
Make sure to inform us and your home university as soon as possible.

I am an Erasmus/Overseas/SEMP/Visiting student student who has been nominated for the second semester and I have decided to postpone my mobility to Fall 2021. Who should I contact?
You need to contact your Home University, in order to check if they can add you in the next selection. Acceptance from Ca’ Foscari University of Venice is to be defined according to the related agreement.

Housing FAQs

Due to the coronavirus and the shut down, I had to go back to my country and so I left my dorm. I would like to cancel the contract and have my deposit back. What should I do?
Please write a message to  accommodation@esuvenezia.it. ESU staff will reply to you as soon possible.

How long will it take to receive my refund from ESU?
As a public institution, ESU must justify every payment and financial operation. This is the reason why its refunds take longer than a private wire transfer does. It will take at least one month. In this particularly complicated period, it may even take a little longer because banks are not working normally.

Due to the coronavirus shut down, I had to go back to my country and so I left my flat. I would like to cancel the contract and have my deposit back. What should I do?
Before leaving, you ought to have contacted your landlord. If you did not, please inform him or her at once and try to deal directly with him or her. The University cannot be involved in your private arrangements with your landlord.


As the coronavirus, and the disease it causes, have spread to virtually every nation around the globe, it has become clear that the virus neither heeds national borders nor respects cultural differences. As a result, it is as a global community that we will overcome the pandemic’s challenge. Ca’ Foscari and its community thank everyone, from governments to individuals, for doing their part around the world.

General information about the coronavirus and Italy

To assist Italy in this effort, the Italian government put rigorous national measures in place in early March to slow the virus’s spread and protect as many people as possible from infection, especially the elderly and people with pre-existing medical conditions, as well as ensure the Italian health system’s continued ability to assist the ill. This meant an extended closure of schools and non-essential shops, the encouragement to work from home whenever possible and the restriction of mobility through the requirement that residents "shelter in place".

On May 18, the government began lifting restrictions, on June 3 travel across regional borders resumed and on June 15 Italy opened its borders to travellers coming from EU countries. Social distancing is being maintained and the use of masks and gloves or hand sanitizer is required indoors in public contexts.

All of the specifics can be found in the Italian government’s FAQs, which have been made available in various languages, including English. 

Online resources

In the event of illness

It is important to stay at home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention. Call your family doctor if you have one. If you don’t have a family doctor, you can call the nearest Guardia Medica (each hospital has its own, you can find the number on the internet) or one of the following numbers:

  • 1500 for general info, active around the clock
  • 800 462 340 for the Veneto region (other Italian regions)
  • 112 or 118, which are the general numbers for emergencies

Last update: 24/09/2021