Registration and password recovery

You can find here below the FAQ to clarify your doubts; should you not be satisfied after reading them carefully, you can send a question through the link at the end of the page.

New registration

I entered my tax code but the system tells me that it does not match my personal data, what should I do?

Verify that you have correctly entered your personal details, in particular the place of birth.

I am an Italian citizen but I was born abroad, how do I enter my personal data?

Select "Italy" in the "Primary Citizenship" section and the country of birth in the "Country" section.

I tried to register but the system tells me that my data is already present, what should I do?

If you have already been a student at Ca' Foscari access the Online Area with the registration number and password you used previously. If, on the other hand, you only registered on the site and do not remember your login credentials, contact the Student Call Centre service.


Password recovery

I have a I.D. number but I do not remember the password, how can I recover it?

Find information on the Password recovery [ITA] page.

I tried to recover my password via SMS but I'm having problems, what should I do?

Download the following guide where you can find the information you need.


You have not found the answer to your question, or you need further information?
Submit a support request specifying the category of your problem and including a short description.

Last update: 15/07/2020