INFORMATION SYSTEMS FOR TOURISM

Academic year
2020/2021 Syllabus of previous years
Official course title
SISTEMI INFORMATIVI PER IL TURISMO
Course code
EM9032 (AF:303200 AR:167176)
Modality
Blended (on campus and online classes)
ECTS credits
6
Degree level
Master's Degree Programme (DM270)
Educational sector code
INF/01
Period
2nd Term
Course year
2
Where
VENEZIA
Moodle
Go to Moodle page
The course aims at providing an overview of the impact of new technologies on tourism, their relevance on the development of the sector, and how the main actors manage them.
At the end of the course the student will be able to identify and evaluate the most common technological tools for the promotion and management of tourist activities.
Basic computing knowledge (basic functions of the operating system, web browsing, e-mail, Office working suites, search engines).
Arts and cultural heritage in the digital era
Digital communication and tourism
Destination Management Systems
e-Tourism
Strategies and tools 2.0 for tourism
Case studies
Slides and lecture notes.

Supplementary reading:
1) Marco Lazzari. "Informatica umanistica", McGraw-Hill, 2014.
2) M. Antonioli Corigliano, R. Baggio. "Internet e turismo 2.0", Egea, 2011.
3) Josep Ejarque. “Social media marketing per il turismo“, Hoepli, 2015.
The final (written) test consists of open-ended and multiple choice questions.
During the examination, students are allowed to have on their desk just a pen, a pencil, and a rubber.
Students are not allowed to consult course material, books, and any other sources, to use your phone, smartphone, tablet, and any other electronic devices.
Frontal classes and seminars
Italian
written
Definitive programme.
Last update of the programme: 21/04/2020