INTERCULTURAL COMMUNICATION

Academic year
2026/2027 Syllabus of previous years
Official course title
COMUNICAZIONE INTERCULTURALE
Course code
LM6020 (AF:743857 AR:443923)
Teaching language
Italian
Modality
Blended (on campus and online classes)
ECTS credits
6
Degree level
Master's Degree Programme (DM270)
Academic Discipline
GLOT-01/B
Period
1st Semester
Course year
1
Where
VENEZIA
Moodle
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This course, part of the program's curriculum, has the specific objective of strengthening intercultural skills to complement linguistic competence.
The inseparable connection between language and culture makes this course strategic for addressing the challenges of the globalized world of work, particularly in the sectors most potentially relevant to those studying foreign languages.
Specifically, the objectives are:
The definition of a model of intercultural communicative competence. Analysis of the main critical points in intercultural communication according to the following parameters: cultural values, verbal and non verbal communication, communicative events.
The ability to recognize communication barriers between people of different languages and cultures is a fundamental skill related to language education.
Training the behavioral abilities through practical activities and comparing what developed in class with the requests of the labour market as far as the demands and the challenges of internationalization and globalization are concerned, particularly to face the challenges proposed by the world of intercultural communication in a company.
KNOWLEDGE AND UNDERSTANDING
The student will acquire basic knowledge and understanding regarding: underlying theoretical principles of intercultural communication; theories of language acquisition; culture in the literature and intercultural communication and education.

APPLICATION OF KNOWLEDGE AND UNDERSTANDING
The student will acquire the skills to: make connections between theory and its implications for practice; analyze and create teaching materials related to literature and intercultural communication; elaborate exercises and tasks for a given group with specific needs; analyze a situation for language teaching intervention.

AUTONOMY
Knowing how to organise a course matching the requirements of the context and to evaluate teaching materials.

COMMUNICATIVE ABILITY
Mastery of the LSP of intercultural communication research.

LEARNING ABILITY
Note taking, participating in research and work groups, organising autonomous research, carrying out field research
no one prerequisite is required
The course is a study in depth about intercultural communication.
The impact of the cultural differences in international and multicultural contexts (such as: corporate, educational, institutional, sociomedical) will be analyzed; the links with psychology and anthropology wil be explained.
Balboni P., Caon F., 2015, La comunicazione interculturale, Venezia, Marsilio.
Brichese A., Tonioli V. (a cura di), 2017, Il mediatore interlinguistico e interculturale e il facilitatore linguistico: natura e competenze, Venezia, Marsilio.
Battaglia S., Caon F. 2022, La comunicazione interculturale in azienda e nel mondo delle organizzazioni, Venezia, Marsilio.
Battaglia S., Brichese A., Caon F. 2020, Educazione interculturale in classe. MIilano-Torino, Pearson.
WRITTEN exam lasting 1 hour covering the course content and the 4 texts in the bibliography. The test will consist of 4 open questions, which will have equal weight (25% each) in the evaluation.
The exam is on paper (a sheet of paper will be distributed by the teacher) and is open-book. Students may physically bring their bibliography books to the exam. The use of PCs, tablets, and cell phones is not permitted except in exceptional circumstances, to be discussed in advance with the teacher.
written

The instructor is responsible for ensuring the authenticity and originality of all examinations and coursework. In cases of suspected academic misconduct, an additional on-site assessment may be required during the exams, which may differ from the standard format.

Final Grade and Description
18: Basic knowledge of the main theoretical aspects that characterize the teaching of intercultural communication and literature.
19-23: Fair mastery of the key concepts that characterize the teaching of intercultural communication and literature.
24-26: Good understanding of the topics covered, clear and structured knowledge of the subjects.
27-28: Solid understanding of the topics covered and ability to elaborate motivated judgments on the aspects characterizing the teaching of intercultural communication and literature.
29-30: Excellent knowledge of the theories and ability to decline them with originality. Excellent ability to connect theories with examples.
30 honors: Original and brilliant work, with a significant personal contribution to the theoretical reflection on the teaching of intercultural communication and literature.
Traditional lessons, group discussions, analysis of videos, case studies, etc.

This subject deals with topics related to the macro-area "Human capital, health, education" and contributes to the achievement of one or more goals of U. N. Agenda for Sustainable Development

Definitive programme.
Last update of the programme: 17/06/2026